Town of West Point Treasurer's Pay Parking Citation Help

Table of Contents

  1. What Is Pay Parking Citation Online?

  2. Why Is My E-mail Address Needed?

  3. How Do I Use the Pay Parking Citation Web Application?

    1. Selection Screen

    2. Detail Screen

    3. Select Another Citation

    4. Checkout

  4. How Do I Pay with a Credit Card?

  5. How Do I Pay with an Electronic Check?

  6. Are There Additional Charges for Paying Online?

What Is Pay Parking Citation Online?

Use the online Pay Parking Citation Web Application to pay parking fines issued by the Town of West Point.
 

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Why Is My E-mail Address Needed?

Your e-mail address is a unique identifier used to combine tickets marked for payment into one lump sum.
 

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How Do I Use the Pay Parking Citation Web Application?
 

On the first screen, enter your e-mail address and then press the OK button.
 

Enter email address example

 

OK
 

On the Pay Parking Citations Screen, enter the Citation Number and your Vehicle License Number. Then, press the Continue button.
 

Search for citations example
 

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Continue
 

Parking Citation Selection Screen - To choose an individual citation for payment or to view details, press the Select link next to the desired Citation Number. Otherwise, press the Pay All Tickets button to select all citations for payment. If Citation Number or Vehicle License Number were entered in error, press the Return to Search button and reenter the data.
 

Select parking citation example
 

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Select

Pay All Tickets

Return to Search
 

Parking Citation Detail Screen - Detail for the citation is displayed. To designate the current citation for payment and return to the previous screen so another ticket can be chosen, press the Pay and Select another Citation button. To select this citation for payment and then proceed to payment, press the Pay and Checkout button. The Previous button returns to the previous screen without choosing the citation for payment.
 

View citation detail example
 

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Pay and Select another Citation

Pay and Checkout

Previous
 

Select Another Citation Screen - To choose another citation for payment or to view details, press the Select link next to the desired Citation Number. Otherwise, press the Pay All Tickets button to select all remaining citations for payment. To pay all tickets marked for payment without adding any more additional tickets, press Checkout. Return to Search button returns to the search (first) screen.
 

Select another citation to pay example
 

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Select

Pay All Tickets

Checkout

Return to Search
 

On Line Payment Checkout - The Total Payments field displays the elected payment amount for the attached bills. All tickets can be removed by pressing Clear Shopping Cart button. To pay by electronic check, press Pay by e-Check button. For credit card payments, press Pay by Credit Card button.
 

Checkout screen example
 

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Pay by e-Check

Pay by Credit Card
 

Pay by Online Check - Payment Amount + Convenience Fee = Total Due. Press Proceed to Payment button to enter check information.
 

Pay by echeck example
 

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Proceed to Payment
 

Input check information and then press the I Authorize this transaction button. Pressing Reset button clears data from all information fields.
 

 
 

This screen shows check information as entered on the previous screen. Verify all information is correct and then press Submit Transaction for Processing button. Press Back button if the information is incorrect.
 

Verify banking information example
 

This screen announces if the transaction was approved. IMPORTANT: You MUST press the **REQUIRED: Complete Transaction button for the transaction to be applied to your property tax bill.
 

Transaction approved example

 
 

An online receipt is displayed. We strongly recommend you print this receipt for your records.
 

paid receipt example
 

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Pay By Credit Card - Payment Amount + Convenience Fee = Total Due. Press Proceed to Payment button to enter Credit Card information.
 

Pay by credit card example
 

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Proceed to Payment
 

Input Credit Card and Billing Information and then press the I Authorize this transaction button. Pressing the Reset button clears data from all information fields.
 

Enter credit card information example

 

This screen shows Credit Card information as entered on the previous screen. Verify all information is correct and then press Submit Transaction for Processing button. Press Back button on browser if the information is incorrect.
 

Confirm credit card transaction example
 

This screen announces if the transaction was approved. IMPORTANT: You MUST press the **REQUIRED: Complete Transaction button for the transaction to be applied to your property tax bill.
 

Approved credit card transaction example
 

An online receipt is displayed. We recommend you print this receipt for your records.
 

Paid receipt example
 

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Are There Additional Charges for Paying Online?

Yes, a Convenience Fee is applied to each transaction.

For Credit Card Payments: .0225% of the Total Bill plus 30 cents per transaction. The Convenience Fee is charged by Verisign and our Merchant Account for accepting Credit Cards Online. The fee is automatically added to your Total Bill.

For Online Check Payments: No convenience charge applies to payment by online check.
 

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Version: 101220-1457