Welcome to the Town of West Point Treasurer's Pay Parking Citation Help

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Table of Contents

  1. What Is Pay Parking Citation Online?

  2. Why Is My E-mail Address Needed?

  3. Is My E-mail Address Retained?

  4. What Are Cookies?

  5. How Do I Enable Cookies?

  6. How Do I Use the Pay Parking Citation Web Application?

    1. Selection Screen

    2. Detail Screen

    3. Select Another Citation

    4. Checkout

  7. How Do I Pay with a Credit Card?

  8. How Do I Pay with an Electronic Check?

  9. Are There Additional Charges for Paying Online?


What Is Pay Parking Citation Online?

Use the online Pay Parking Citation Web Application to pay parking fines levied by the Town of West Point.

 

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Why Is My E-mail Address Needed?

Your e-mail address is a unique identifier used to combine tickets marked for payment into one lump sum.

 

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Is My E-mail Address Retained?

No, your e-mail address is not stored by the municipality, merchants, or any other party. The file containing e-mail information is erased after two hours have elapsed from the time the e-mail address was entered.

The e-mail address is stored in a "cookie" on your personal computer for a two hour time period. This enables your e-mail address to be entered automatically for payment applications accessed during the two hour window, without having to enter e-mail information again.

 

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What Are Cookies?

Cookies are small chunks of text sent between a personal computer and a web server. When a website is contacted, certain information is sent from the web server and stored on the computer. The next time the website is visited, the web server checks the cookie and gathers the information stored there. In this case, your e-mail address.

 

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How Do I Enable Cookies?


Internet Browsers

Microsoft Internet Explorer 6.x

Microsoft Internet Explorer 5.x

Microsoft Internet Explorer 4.x

Microsoft Internet Explorer 3.x


For Microsoft Internet Explorer 6.x, click on Tools and then Internet Options.

Select the Privacy tab.

Select Advanced.

Deselect "override automatic cookie handling" button.

Click OK button.


For Microsoft Internet Explorer 5.x, click on Tools and then Internet Options.

Click on Security tab.

Now, press the Custom Level button and then scroll down to Cookies section.

Set "Allow cookies that are stored on your computer" to Enable.

Set "Allow per-session cookies" to Enable.

Click OK.


Microsoft Internet Explorer 4.x

Select Internet Options from the View menu.

Click on the Advanced tab.

Scroll down to find Cookies within the Security section.

Select Always accept cookies.

Click OK.


Microsoft Internet Explorer 3.x

Click View on the menu bar and then Options.

Click the Advanced tab.

Scroll down to the Cookies section.

Click "Warn Before Accept Cookies"

Click OK.

 

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How Do I Use the Pay Parking Citation Web Application?

Click on Continue to Pay Parking Citation at the top or bottom of this page.

 

On the first screen, enter your e-mail address and then press the OK button.

 

 

OK


 

On the Pay Parking Citations Screen, enter the Citation Number and your Vehicle License Number. Then, press the Continue button.

 

 

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Continue


 

Parking Citation Selection Screen - To choose an individual citation for payment or to view details, press the Select link next to the desired Citation Number. Otherwise, press the Pay All Tickets button to select all citations for payment. If Citation Number or Vehicle License Number were entered in error, press the Return to Search button and reenter the data.

 

 

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Select

Pay All Tickets

Return to Search


 

Parking Citation Detail Screen - Detail for the citation is displayed. To designate the current citation for payment and return to the previous screen so another ticket can be chosen, press the Pay and Select another Citation button. To select this citation for payment and then proceed to payment, press the Pay and Checkout button. The Previous button returns to the previous screen without choosing the citation for payment.

 

 

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Pay and Select another Citation

Pay and Checkout

Previous


 

Select Another Citation Screen - To choose another citation for payment or to view details, press the Select link next to the desired Citation Number. Otherwise, press the Pay All Tickets button to select all remaining citations for payment. To pay all tickets marked for payment without adding any more additional tickets, press Checkout. Return to Search button returns to the search (first) screen.

 

 

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Select

Pay All Tickets

Checkout

Return to Search


 

On Line Payment Checkout - The Total Payments field displays the elected payment amount for the attached bills. All tickets can be removed by pressing Clear Shopping Cart button. To pay by electronic check, press Pay by e-Check button. For credit card payments, press Pay by Credit Card button.

 

 

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Pay by e-Check

Pay by Credit Card


 

Pay by Online Check - Payment Amount + Convenience Fee = Total Due. Press Proceed to Payment button to enter check information.

 

 

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Proceed to Payment


 

Input check information and then press the I Authorize this transaction button. Pressing Reset button clears data from all information fields.

 

 

 

This screen shows check information as entered on the previous screen. Verify all information is correct and then press Submit Transaction for Processing button. Press Back button if the information is incorrect.

 

 

This screen announces if the transaction was approved. IMPORTANT: You MUST press the **REQUIRED: Complete Transaction button for the transaction to be applied to your property tax bill.

 

 

 

An online receipt is displayed. We strongly recommend you print this receipt for your records.

 

 

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Pay By Credit Card - Payment Amount + Convenience Fee = Total Due. Press Proceed to Payment button to enter Credit Card information.

 

 

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Proceed to Payment


 

Input Credit Card and Billing Information and then press the I Authorize this transaction button. Pressing the Reset button clears data from all information fields.

 

 

This screen shows Credit Card information as entered on the previous screen. Verify all information is correct and then press Submit Transaction for Processing button. Press Back button on browser if the information is incorrect.

 

 

This screen announces if the transaction was approved. IMPORTANT: You MUST press the **REQUIRED: Complete Transaction button for the transaction to be applied to your property tax bill.

 

 

An online receipt is displayed. We recommend you print this receipt for your records.

 

 

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Are There Additional Charges for Paying Online?

Yes, a Convenience Fee is applied to each transaction.

For Credit Card Payments: .0225% of the Total Bill plus 30 cents per transaction. The Convenience Fee is charged by Verisign and our Merchant Account for accepting Credit Cards Online. The fee is automatically added to your Total Bill.

For Online Check Payments: No convenience charge applies to payment by online check.

 

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